Refund policy

Return Policy for Items Purchased on:

https://teamstore.kansascitycurrent.com/

We have a 30-day return policy for unwashed, unworn merchandise that is returned in its original condition with all tags and labels attached (excluding personalized or customized merchandise or items marked as “final sale”).

You will be issued a full credit for a qualified return to the original form of payment. If a gift card was used for the purchase, a new gift card will be issued and emailed to the address on file.  Shipping charges will not be refunded.  

We cannot process exchanges online. Rather, we ask that you return your item for a refund via mail and place a new order online for the item you would like or visit our CPKC Stadium Team Store in person.

Returns by Mail

We have a 30-day return policy starting from the date the merchandise item was delivered. Your credit will be issued within two weeks of receipt of the return package.

Simply return the packing slip included with your original order along with any item from your order you wish to return in original condition (with tags attached) for a refund, original condition determined by Kansas City Current. On your packing slip, circle the item(s) you would like to return for a refund. 

Sending without this packing slip? Provide your order number, name, email address and a list of the items you would like to return for a refund along with the item(s) you wish to return.

Securely package your item(s) and ship to:

CPKC Stadium Team Store

Attn: Merchandise Returns
1 Kansas City Current Way,

Kansas City, MO 64120

If you would like a return label, please email orders@kansascitycurrent.com. The cost of the return shipping will be deducted from the refund amount.

You can supply your own shipping label at your own expense. Select a carrier (USPS, UPS, FedEx, etc.) and pay return postage at time of shipping. If you choose this method, we recommend asking for a tracking number when sending out your package to ensure proof of delivery.

Returns/Exchanges at CPKC Stadium Team Store

We accept your online purchase for return or exchange in the Team Store within 30 days of delivery of the item.

•       A valid receipt is required for all in-store returns or exchanges.
•       Returns require original form of payment – physical credit card is required.
•       Exchanges for store credit must be accompanied by the original receipt.

 
Damaged or Defective Merchandise

If your order is incorrect or the merchandise is damaged or defective, please email us immediately at orders@kansascitycurrent.com. We will provide a prepaid return shipping label via email.

Custom Kits

All sales are final for any items that include personalization or customization, including custom kits.  No returns will be accepted.